MediCase
Workers' Compensation & Disability Case Management Software

Simplify Case Management. Empower Your Team.

MediCase brings caseloads, documentation, tasks, communication, and billing together in one intuitive platform, helping case managers work more efficiently while giving management greater visibility and control.

You choose a plan next. Some plans create a workspace after payment. Larger plans are reviewed before a workspace is created.

MediCase product workspace for workers’ compensation and disability case management

Built For and By Nurse Case Managers

The people running Workers’ Comp and disability files, and the firms, TPAs, and carriers behind them.

Email Organized By AI

Incoming email and fax matched to the right case. Uncertain matches stay for a person.

Everything You Need For Each Case File

Documents, billable time, and return-to-work dates stay together, so the schedule stays yours.

HIPAA compliant
SOC 2 ready
BAAs are in place
The daily reality

The case doesn’t fail in the clinic. It fails in the clutter.

Nurse case managers juggle injured workers, providers, employers, and adjusters while reports, authorizations, work restrictions, and billable hours scatter across inboxes and drives. Best-practice case management starts by naming that clutter, then putting it back on the file.

01

Follow-ups that hide until they hurt

Provider callbacks, work-status checks, and adjuster asks live in sticky notes, spreadsheets, and inboxes. One missed date turns into a scramble, or a credibility hit with the claim.

02

Mail and fax with no home

Operative reports, authorizations, and employer updates land unlabeled. Someone has to hunt the claim number, guess the nurse, and hope the file stays complete.

03

The file is never in one place

Correspondence sits in email. Restrictions live in a PDF. Notes live somewhere else. When the carrier asks for status, you rebuild the story from scratch.

04

Time that never makes it to the bill

You spent the hour coordinating care. Then the line item sits Unbilled, comes back rejected, and the reason disappears. Accuracy and reimbursement both suffer.

05

Return to work lives off the case

Work status, RTW, and MMI dates decide the next move. When they are not on the same record as the nurse’s tasks, the schedule drifts and everyone works from yesterday’s facts.

How MediCase helps

One file that carries the work end to end

Match the mail. File the documents. Capture the time. Keep return-to-work dates where the nurse already works, so accuracy, speed, and follow-through stop competing with each other.

01

One case file: the whole story

Member, employer, claim, injury, and assignment sit together with tasks, notes, medications, providers, and case communication. You open one record instead of reconstructing the claim from five systems.

02

Incoming mail that finds the nurse

MediCase suggests the matching case and can link a high-confidence email or fax to that case and its nurse. Uncertain matches stay for a person. Less sorting. More time on the injured worker.

03

Documents you can trust on the file

Attachments file to the case for review. When you need a quick read of a long report, generate a summary of what was filed, without diagnosis, claims decisions, or clinical advice.

04

Billing and RTW on the same clock

Log time as the work happens. Move items through Unbilled and Ready to Bill. Keep rejection reasons and resubmit cleanly. Track work status, RTW, and MMI beside the work that earned the bill.

What you get back

Accuracy. Time. Credibility. Schedule.

Not vanity dashboards. These are the day-to-day wins that keep a caseload accurate, billable, and moving.

Accuracy

Mail, documents, and dates land on the right case, so status updates, billing lines, and work-status facts match what actually happened.

Time

Stop re-routing faxes, rebuilding timelines, and hunting rejection reasons. The clerical loop shrinks so coordination and follow-up get the hours.

Credibility

When an adjuster, employer, or supervisor asks, the file is ready: chronological, complete, and defensible, not patched together under pressure.

On schedule

Tasks, return-to-work dates, and billing review sit on the same case, so follow-ups and submissions move before they become emergencies.

Inside the product

Where the pitch becomes the workday

The four places buyers ask about first: the caseload, the inbound mail, the billing queue, and return to work.

See the caseload, open the file, and know what needs attention next.

CM Workspace

See the caseload, open the file, and know what needs attention next.

Incoming email or fax with a suggested case, linked when confidence is high.

Mail match

Incoming email or fax with a suggested case, linked when confidence is high.

Unbilled to Ready to Bill, with rejection reasons kept for a clean resubmit.

Billing queue

Unbilled to Ready to Bill, with rejection reasons kept for a clean resubmit.

Return-to-work and MMI dates on the same record as the rest of the case.

Work Status

Return-to-work and MMI dates on the same record as the rest of the case.

Who it is for

Built for the people who own the file

One workspace for nurses, firms, TPAs, carriers, and independents, not a different product for every job title.

Nurse case managers

You already know the clinical path. MediCase keeps the mail, documents, tasks, and return-to-work dates on the file so the day is spent managing the claim, not chasing paper.

Firms, TPAs, and carriers

Assignments, billing review, and program oversight need one place to look. See what is moving, what is stuck, and what still needs a person, without waiting for a rebuilt status report.

Independent case managers

Same case file a firm uses for intake, documents, and billable time. Users, clients, and templates are still set up as admin work, without a separate “solo” product fantasy.

FAQ

Straight answers before you start

What MediCase is, who it is for, how AI is used, and what happens after Get Started.

What is MediCase?

MediCase is a case-management workspace for workers’ compensation and disability case management. It holds the case, tasks, documents, incoming email and fax, billable time, and return-to-work dates. AI is used to match incoming mail to a case and to summarize a document after it is filed.

Who is it for?

Nurse case managers, independent case managers, and the firms, TPAs, and carrier teams that run a workers’ compensation or disability caseload.

Is MediCase HIPAA compliant?

MediCase is HIPAA compliant. BAAs are in place. MediCase is SOC 2 ready.

How does MediCase use AI?

On incoming email and fax, MediCase suggests the matching case and can link a high-confidence match to that case and its nurse. Uncertain matches stay for a person. You can reject a wrong match. After a document is filed to the case, a case manager can generate a summary of that document. AI abilities can be adjusted by the organization’s admin. MediCase does not diagnose, decide claims, or give clinical advice. It does not suggest tasks or produce an AI analytics dashboard.

See all questions

Put the clutter on the file, and keep the schedule yours

Choose a plan and start with the caseload you already run. Larger plans are reviewed before a workspace is created.