MediCase
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Simplify Case Management. Empower Your Team.

MediCase brings caseloads, documentation, tasks, communication, and billing together in one intuitive platform, helping case managers work more efficiently while giving management greater visibility and control.

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Core can start online after you choose a plan at signup. Business and Enterprise are reviewed before a workspace is created. See Plans for how each path works. A workspace is your organization’s live MediCase account—where cases, users, documents, and billable time live after setup.

MediCase product workspace for workers’ compensation and disability case management

Designed for Case Managers. Built for the Way You Work.

MediCase is a smarter, simpler way to manage cases. Built for case managers and the organizations behind them, our all-in-one platform brings caseloads, tasks, documentation, communication, work status, and billing together in one place. With intuitive workflows, AI-powered tools, and greater visibility across operations, MediCase helps case managers spend less time on administrative work and more time moving cases forward—while giving management the insight and control they need.

Less Administrative Work. More Time for Case Management.

MediCase puts AI to work where it matters most—reducing administrative tasks and simplifying daily workflows. From intelligently matching incoming emails and faxes to the right case to generating document summaries in seconds, AI-powered tools help case managers stay organized and work more efficiently. Organizations maintain control over AI features, while important decisions remain in the hands of their case management professionals.

Better Visibility. Greater Control.

Protecting sensitive information is a priority at MediCase. The platform is designed to support HIPAA compliance, with safeguards to protect sensitive healthcare information and Business Associate Agreements (BAAs) available where applicable.

HIPAA compliant
Access control, encryption, and audit logging
BAAs are in place
Who MediCase Serves

Built for Case Managers. Wherever They Work.

From independent case managers to large managed care organizations, MediCase is built for professionals who manage cases and the teams behind them. Whether you're working independently or within a TPA, insurance carrier, private employer, healthcare organization, or other business, MediCase makes case management simpler, smarter, and more efficient.

Managed Care Organizations

Case management companies and managed care programs.

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Independent Case Managers

Individual practitioners and private practices.

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Organizational Case Management Teams

TPAs, insurance carriers, employers, healthcare providers, and other organizations.

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The daily reality

Case Management Doesn’t Have to Be Complicated.

Nurse case managers juggle injured workers, providers, employers, and claims adjusters while managing documentation, appointments, work restrictions, and billable time. When information is scattered across emails, spreadsheets, and multiple systems, staying organized becomes a challenge.

Important Follow-Ups Get Missed

Appointments, authorizations, and outstanding tasks can be difficult to track when reminders are scattered across multiple systems.

Documents Scattered Across Multiple Sources

Emails, faxes, reports, and correspondence can be difficult to organize and associate with the correct case.

Case Information That’s Hard to Find

When notes, medical reports, and correspondence aren’t centralized, finding the information you need takes more time.

Billable Time That Gets Overlooked

Tracking activities separately can lead to missed billable time, billing discrepancies, and additional administrative work.

Work Status & Return-to-Work Updates Get Lost

Without a centralized view of work restrictions and important dates, staying on top of case progress becomes more difficult.

Inside the Platform

See How MediCase Keeps Case Management Moving

From managing caseloads and streamlining communication to tracking billable time and monitoring case progress, MediCase keeps everything connected—making daily workflows easier for case managers and giving management greater visibility and control.

MediCase caseload table showing case rows with Open and Pending status pills

Case & Caseload Management

Manage each case in one place, including tasks, notes, appointments, providers, documents, and communications.

Case & Caseload Management →
MediCase mail match with Strong Match and No Match suggestions

Mail, Documents & AI

Match incoming email and fax, organize records on the case, and use AI-assisted tools to speed intake and review.

AI & Automation →
MediCase billing queue with Unbilled, Ready to Bill, and Rejected statuses

Billing & Time Tracking

Capture billable activity, move work from Unbilled to Ready to Bill, and keep rejection reasons attached for clean resubmission.

Billing & Time Tracking →
MediCase program management dashboard with caseload KPIs

Management & Oversight

Give leadership visibility into caseloads, team activity, assignments, billing progress, and operational performance.

Management & Oversight →
MediCase work status with return-to-work dates and status rows

Work Status & Return-to-Work

Keep work status, RTW, and MMI dates visible on the case so important milestones stay connected to the record.

Disability & Return-to-Work →
See the full Platform overview →
FAQ

Everything You Want to Know About MediCase

Curious about how MediCase works? Explore answers to common questions about the platform, its features, AI-powered tools, security, and getting started.

What is MediCase?

MediCase is a case-management workspace for workers’ compensation and disability case management. It holds the case, tasks, documents, incoming email and fax, billable time, and return-to-work dates. AI is used to match incoming mail to a case and to summarize a document after it is filed.

Who is it for?

Nurse case managers, independent case managers, and the firms, TPAs, and carrier teams that run a workers’ compensation or disability caseload.

Is MediCase HIPAA compliant?

HIPAA compliant. BAAs are in place. Protecting sensitive information is a priority at MediCase. The platform is designed to support HIPAA compliance, with safeguards to protect sensitive healthcare information and Business Associate Agreements (BAAs) available where applicable.

How does MediCase use AI?

MediCase puts AI to work where it matters most—reducing administrative tasks and simplifying daily workflows. From intelligently matching incoming emails and faxes to the right case to generating document summaries in seconds, AI-powered tools help case managers stay organized and work more efficiently. Organizations maintain control over AI features, while important decisions remain in the hands of their case management professionals.

See all questions

Ready to Simplify Case Management?

Whether you're an independent case manager or managing an entire team, discover how MediCase can streamline your workflows, improve efficiency, and give you greater control.

Book a DemoView Plans