01Missed follow-ups
Dates live in inboxes and spreadsheets until something slips.
Workers' Compensation & Disability Case Management Software
The case, the incoming mail, and the bill in one file.
Case-management software for workers’ compensation and disability teams. Match incoming email and fax to the case. Keep documents, return-to-work dates, and billable time on that file.
Get Started
You choose a plan next. Some plans create a workspace after payment. Larger plans are reviewed before a workspace is created.
See how the case file works
HIPAA compliant
SOC 2 ready
BAAs are in placeThe problem
The case slips at the edges
Deadlines, incoming mail, documents, and billing sit outside the work the nurse is actually doing.
01
02Mail and fax with no case
Reports arrive, and someone has to decide where they belong.
03Documents off the file
Authorizations and correspondence sit in email and on drives.
04Time that never gets billed
Rejected items wait without a clear correction path.
05No view of return to work
Work status and MMI dates are not on the case the team is already in.
What you do in MediCase
Four workflows on one case file
Caseload, intake, documents, billing, and return to work — grounded in what the product provides.
01One case file
Member, employer, claim, injury, and assignment. Tasks, notes, medications, providers, and case communication stay on that file.
02Incoming email and fax
MediCase suggests the matching case and can link a high-confidence match to that case and its nurse. Uncertain matches stay for a person. AI abilities can be adjusted.
03Documents on the case
Attachments can be filed for review. A case manager can generate a summary of a filed document. No diagnosis, claims decisions, or clinical advice.
04Billing and return to work
Log time, move items through Unbilled and Ready to Bill, keep rejection reasons, and track work status, RTW, and MMI on the same case.
Inside the product
How the work shows up
Labeled product scenes for the four workflows buyers ask about first.
CM Workspace
Case list and caseload view
Mail match
Incoming email or fax with suggested case
Billing queue
Unbilled and Ready to Bill
Work Status
Return-to-work and MMI dates
Who it is for
Workers’ compensation and disability caseloads
One workspace for the people who run the file — not a separate product for each audience.
Nurse case managers
Run the daily caseload from one file — mail, documents, tasks, and return to work.
Firms, TPAs, and carriers
Visibility across assignments, billing review, and program oversight.
Independent case managers
Same case file as a firm. Users, clients, and templates are still set up as admin work.
FAQ
Common questions
What is MediCase?
MediCase is a case-management workspace for workers’ compensation and disability case management. It holds the case, tasks, documents, incoming email and fax, billable time, and return-to-work dates. AI is used to match incoming mail to a case and to summarize a document after it is filed.
Who is it for?
Nurse case managers, independent case managers, and the firms, TPAs, and carrier teams that run a workers’ compensation or disability caseload.
Is MediCase HIPAA compliant?
MediCase is HIPAA compliant. BAAs are in place. MediCase is SOC 2 ready.
How does MediCase use AI?
On incoming email and fax, MediCase suggests the matching case and can link a high-confidence match to that case and its nurse. Uncertain matches stay for a person. You can reject a wrong match. After a document is filed to the case, a case manager can generate a summary of that document. AI abilities can be adjusted by the organization’s admin. MediCase does not diagnose, decide claims, or give clinical advice. It does not suggest tasks or produce an AI analytics dashboard.
Start with your caseload
Choose a plan. Larger plans are reviewed before a workspace is created.